Booking Instructions and Policies


PBSA Payment and Cancellation Policy:
Once you have made your selection on a surf package, contact us by phone or email to confirm availability.

For those of you paying by check or money order, a non-refundable deposit per person of $400 CND must be submitted upon registration to hold your space on the trip. The remainder of the fee is due 60 days prior to your event.  If you cancel 60 days prior to the event, you forfeit your deposit. If you cancel within 60 days of the event, you forfeit the full payment.

PacificBlue Surf Adventures reserves the right to cancel any event or a part of an event due to an inadequate number of participants or conditions, which in our opinion, would compromise the safety of participants. In either of these circumstances, applicants would be refunded in proportion to the part of the excursion canceled.  

Please note that all airfare is booked and sold separately.  In the case that a surf trip is cancelled, we are not responsible for refunding your money spent on airfare.  This must be taken-up directly with the airline or travel agent in which you booked your plane ticket with.  It is advised that participants purchase refundable tickets or trip cancellation insurance.

Please send your deposit to:

PacificBlue Surf Adventures
423 Empress Ave
Toronto, ON Canada M2N 3V9



Flight (choose 1 of 2 options)
Airfare is not sold as part of our surf packages.  After registering in our Surf-Camp you may choose one of two options regarding your airline ticket.

 Option 1:
 Ticket booking through Flight Centre:
 After registration in one of our surf camps/tours, Pacific Blue Surf Adventures will coordinate your flight departure and arrival times for you with the Toronto Flight Centre, Sheppard Ave location.  Payment for your airline ticket is to be made directly to the Fight Centre at this location.

Option 2:
If you have air miles and would like to arrange your own flight, please contact Pacific Blue Surf Adventures prior to your arrangement to coordinate times to match the group.




Release & Consent Form
Important: All participants must sign a  Release and Consent form prior to the event or upon registration



Travel Documentation
Important: All participants are responsible for ensuring that they have the proper travel documentations.  Passports are necessary for Canadians traveling into the United States and all other countries.


Travel/Health Insurance
Important:  All participants must purchase sufficient health insurance for the duration of their trip.  CAA, Banks, Travel-Cuts, are all examples of companies that offer such coverage.

 


Important:
Notice to Residents of the Province of Ontario, Canada.

PacificBlue Surf Adventures is an adventure tour operator.  We are not a registered travel agency with the Travel Industry Council of Ontario (TICO) and therefore we are not entitled to directly sell travel services to you provided by a third party.  PacificBlue Surf Adventures is entitled to collect funds for the adventure-tour services that we directly provide.

We will coordinate your flight arrangement for you at no charge but consequently, we are not entitled to receive funds and make payments to air travel suppliers on your behalf.   You must purchase your own airfare separately.